How My Home COO Works: From Discovery Call to Your First Win

Sep 24
4 min read

Running a household isn’t simple. It’s a mix of strategy, logistics, and endless small decisions — all stacked on top of careers, kids, and the rest of life.

That’s exactly why I created My Home COO: to give families a partner in running the “business of home.”

If you’ve ever wondered “But how does it actually work?” — this post walks you step by step. From your very first call to the moment you feel the relief of your first delegated win.

Photo by LinkedIn Sales Solutions on Unsplash

Step 1: The First Call

Every partnership starts with a quick discovery call. Think of it as your chance to unload — you share what feels overwhelming, what’s slipping through the cracks, and where you wish you had more support.

Instead of a generic intake form, I listen for patterns: Where is the mental load heaviest? What tasks keep circling in your head? What feels urgent versus long-term?

💡Real-life win:

One mom came to her call frazzled by “all the school paperwork.” By listening closely, we uncovered that it wasn’t just forms — it was the ripple effect of managing deadlines, emails, and logistics across three kids. Naming it clearly gave her the relief of being seen and gave us a starting point for solutions.

Benefit: You walk away knowing you don’t have to carry it all alone anymore.

Step 2: Choosing the Right Fit

Next, we map your needs to the right entry point — whether that’s a one-time project, a consult, or an ongoing Delegation Desk subscription.

Not every family needs the same level of support. That’s why My Home COO offers flexible ways to engage:

Delegation Desk (subscription) → Ongoing support for everyday mental load tasks
Clarity Consult (one-time session) → A 60-minute deep dive into untangling your chaos
Project Power Pack (hour bundles) → Dedicated blocks for big projects or resets
Closet Edit Session → A focused, one-hour refresh to bring order and momentum back to your wardrobe

Some clients want a starter project (like a Closet Edit to reset mornings). Others are ready for recurring help with meal planning, vendor coordination, or vacation booking.

💡Real-life win:

One client started with our Capsule Wardrobe Starter Checklist. Once she saw how much lighter her mornings felt, she stepped into a Clarity Consult to map her bigger organizational systems.

Benefit: You get a custom level of support that matches your life right now — not a cookie-cutter package.

Step 3: Quick Wins, Fast Relief

We start with quick wins — tasks chosen for impact and simplicity, so you feel relief right away.

Examples:

✔ A vendor shortlist for a project you’ve been putting off

✔ A meal plan with grocery delivery set up for the week

✔ Researching after-school childcare options

✔ A quick-reset checklist before guests arrive

💡Real-life wins:

One client handed off vacation planning. Within a week, she had a shortlist of destinations, flight options, and lodging—all she had to do was choose. What felt like a mountain became a simple decision.
Another needed her home ready for company on short notice. We created a tailored Power Clean Checklist and in six hours, her house was guest-ready without her scrambling.

Benefit: Quick wins create space, build trust, and show you what’s possible when you stop carrying it all alone.

Step 4: Building Systems, Not Band-Aids

Once you’ve caught your breath, we shift from one-off relief to long-term solutions. This is where COO-level thinking comes in.

Together, we create or refine the systems that keep your home running:

✔ Weekly reset rituals

✔ A shared calendar

✔ A meal rhythm

✔ A vendor tracker

✔ Or other frameworks tailored to your family

💡Real-life win:

A dual-career couple was juggling endless logistics. We set up a shared command center that brought meals, schedules, and priorities into one place. Instead of reacting to fires, they started running their home with calm and confidence.

Benefit: You don’t just get through this week — you get a foundation that makes every week easier.

Step 5: Momentum & Growth

Delegation builds momentum. As trust grows, you’ll find yourself handing off more — and seeing your mental load lighten even further.

What starts with one project often expands:

Vacation planning → Travel logistics
Vendor shortlist → Ongoing vendor management
Meal plan → Seasonal refreshes.

💡Real-life win:

One client started by asking for help with a back-to-school reset. Today, she’s outsourced her family travel planning, quarterly home maintenance scheduling, and even the hunt for a new nanny — all through the Delegation Desk.

Benefit: You don’t just delegate tasks. You reclaim bandwidth for your career, your family, and yourself.