Leadership doesn't stop at the office door.
For 25 years, I built the systems that keep complex organizations running.
Now I build them for the part of your life nobody else helps you design.
"..as I mapped out the role, it became clear: I was describing myself. I knew how to do this—and I knew other women needed this kind of help too."
Meet Kara.
I’m Kara Miller—founder of My Home COO, mother of three, and a former corporate operations and strategy leader with nearly 25 years at Dell Technologies.
At Dell, my work lived at the intersection of strategy and execution: turning complexity into structure, coordinating competing priorities, and building the systems that allow people and organizations to function at scale.
As a Chief of Staff and Executive Strategy & Operations leader, I supported a $350M+, 3,000-person organization — partnering across HR, Finance, Procurement, Talent Acquisition, and executive leadership to translate strategic direction into operational follow-through.
Before that, I managed multimillion-dollar portfolios, led global teams spanning the US, India, Brazil, and Malaysia, and delivered large-scale operational improvements across infrastructure and telecom operations.
I hold an MBA from UT Austin's McCombs School of Business, a BBA in Management Information Systems from the University of Oklahoma, and certifications as a Project Management Professional (PMP), Certified Scrum Master, and Six Sigma Green Belt.
And none of that is what most people expect to read on a home operations website.
That’s exactly the point.
Because the more responsibility I carried professionally, the more obvious something became:
Most households are being asked to function with a level of complexity we would never expect a company, department, or leadership team to operate under: without systems, visibility, ownership, or operational design.
Why I Built My Home COO
The kind of support I needed at home didn’t exist.
Professionally, I was managing complexity that most people would find overwhelming — and doing it well.
At home, I was doing what so many high-performing women do: holding everything in my head, running on memory and informal systems, and carrying coordination that quietly depended on one person to keep things moving.
I didn’t need another productivity hack.
I didn’t need a prettier planner.
I needed the same thing I had spent my career building for organizations: structure, ownership, decision infrastructure, and systems designed to hold more than one person can carry.
While mapping out what that would actually look like in real life, I realized I was describing my own work.
I knew how to do this.
And I knew I wasn’t the only woman who needed it.
That’s why I built My Home COO.
What Clients Usually Tell Me
"I can run a team, department, or company… but home feels harder than it should."
"Everything technically works, but only because I'm holding it together."
"I don't need motivation. I need a better operating model."
If any of that sounds familiar, you're not failing.
You're likely operating inside a system that was never intentionally designed for the level of complexity your life now requires.
How I think about household operations.
Most home overwhelm gets framed as a personal problem.
Be more organized.
Delegate better.
Try harder.
Communicate more.
I've never believed that's the real issue.
Households are complex operations.
They have scheduling dependencies, supply chains, decision bottlenecks, competing priorities, invisible labor, and single points of failure.
When things break down, it's rarely because the person running them isn’t trying hard enough. It's usually because the infrastructure was never designed to hold what’s being asked of it.
That philosophy became the foundation for The Home COO Method™.
The Home COO Method™ evaluates households across six operational dimensions:
Visibility
Can anyone actually see what's happening — or does everything live in your head?
Ownership
Is it clear who owns what, or does responsibility quietly flow back to you?
Documentation
Could someone step in without a full briefing?
Planning Infrastructure
Is there a defined system for coordination, or does planning happen reactively?
Rhythm
Do parts of life run predictably, without requiring constant oversight?
Defaults
Have recurring decisions already been made?
When these elements are functioning together, one person stops being the system.
That’s the goal.
Credentials at a Glance
Kara Miller
Founder, My Home COO Austin / Round Rock, Texas
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Nearly 25 years, Dell Technologies — Operations, Strategy & Executive Leadership
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Chief of Staff / Executive Strategy & Operations — $350M+, 3,000-person organization
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MBA — University of Texas at Austin, McCombs School of Business
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BBA, Management Information Systems — University of Oklahoma
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Project Management Professional (PMP)
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Certified Scrum Master
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Six Sigma Green Belt
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Former Board Member — Make-A-Wish Foundation, Central & South Texas
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Guest Lecturer, TGM 598: Global Social Enterprise — Thunderbird School of Global Management, Arizona State University (Spring 2026)
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National Program Lead — Dell Women in Action / Girl Scouts USA STEM Program
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2013 Austin Volunteer of the Year — March of Dimes
